FAQs

Frequently Asked Questions (FAQs)

1. What is Tnuck Luck?
Tnuck Luck is an online store specializing in fashionable clothing, including hoodies and t-shirts. We offer high-quality products with unique designs and styles.

2. Where does Tnuck Luck ship to?
We currently ship only to the United States. Unfortunately, we do not offer international shipping at this time.

3. How much does shipping cost?
We offer free express shipping on all orders within the United States.

4. How long does it take to process and deliver my order?
Orders are typically processed within 1-2 business days. Delivery times vary between 2 to 8 days, depending on your location within the United States.

5. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through our website or the carrier's tracking page.

6. Can I change or cancel my order after it's been placed?
If you need to change or cancel your order, please contact us as soon as possible at **support@TnuckLuck.com** or **(702)5824743**. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, we may not be able to make changes.

7. What is your return and refund policy?
We accept returns for items that are defective, damaged, or not as described. To initiate a return, please contact our Customer Service team within 30 days of receiving your order. For more details, please refer to our Refund Policy.

8. What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal.

9. How can I contact customer support?
You can reach our Customer Service team via email at **support@TnuckLuck.com** or by phone at **(702)5824743**. Our Customer Service hours are 24h, 5 business days.

10. Do you offer gift cards?
Yes, we offer gift cards that can be purchased and redeemed on our website. Gift cards are a great way to give the gift of choice to your friends and family.

11. How can I stay updated on new arrivals and promotions?
You can stay updated by subscribing to our newsletter, following us on social media, or regularly checking our website for the latest news and promotions.

12. What should I do if I encounter an issue with my order or the website?
If you experience any issues, please contact our Technical Support team via **support@TnuckLuck.com**. Provide as much detail as possible about the problem, and we'll work to resolve it promptly.